Health coverage for people who want expert HIV and gender-affirming care
As an Amida Care member, you get a whole team of people working to help you get and stay healthy, so you can live your best life.
To qualify you must be one of the following:
1
Call
1-800-556-0689
(TTY 711)
3
Visit our member
walk-in center:
234 W 35th St
New York, NY 10123
Located between 7th and 8th Avenues in Manhattan
9am to 5pm Monday & Wednesday
Appointment needed – call 800-556-8937
As an Amida Care member, your benefits and services include:
People who are thinking about enrolling in Amida Care’s health plan often ask these questions. We hope these answers will help you. If you have other questions or concerns, please call Member Services at 1-800-556-0689 (TTY 711). We’re here to help!
You will still have Medicaid—and all the services you need. Amida Care becomes your insurance company under Medicaid Managed Care. We pay for most of your medical and mental health care, including doctors’ visits, hospital care, and medications. Regular Medicaid pays for other services, such as dental care and outpatient substance abuse treatment.
Amida Care has a large network of Primary Care doctors who are HIV specialists and understand the specific health care needs of people living with HIV or who need gender-affirming care.
You can, if your doctor is a participating Primary Care Provider (PCP) with the Amida Care Live Life Plus plan. It’s easy to find out if your doctor is part of the Amida Care provider network:
Amida Care is a health plan with special care coordination services. While we are not a housing program like HASA, we can help members by referring them to housing and supportive services organizations. Our Homeless Outreach, Management and Empowerment (HOME) program assists our members who are homeless or at risk of homelessness and connects them to vital health and social services.
There are no co-payments for you to make. As an Amida Care Live Life Plus member, you’ll make no co-payments for covered services. We’ll pay doctors and hospitals directly. You pay nothing to them.
We make every effort to ensure your complete satisfaction at all times. If the Live Life Plus plan is not meeting your needs, please call our Member Services department at 1-800-556-0689 (TTY 711) so that we can work with you to resolve any issues. If you still want to leave the plan, you may call New York Medicaid Choice at 1-800-505-5678 to choose a different plan. You will likely be disenrolled from Amida Care on the first day of the next month.
Only adults with HIV/AIDS, people who are homeless regardless of HIV status, and people of transgender experience regardless of HIV status can enroll in Amida Care’s Medicaid Live Life Plus plan. However, members who are parents or guardians can also enroll their children, whether the children have HIV/AIDS or not.
