HIV Special Needs Plans (HIV-SNPs) such as Amida Care are required to ensure cultural competence in their provider network and are required to certify annual completion of a New York State approved cultural competence training curriculum. This includes training on the use of interpreters and is for all network providers and their staff who have regular or significant contact with our membership.
As of October 4, 2021 the New York State Department of Health (DOH) approved cultural competence training offered by the United States Department of Health and Human Services (HHS). The training, Think Cultural Health, offers several provider specific programs and is offered online, at no cost: Education – Think Cultural Health (hhs.gov). Behavioral health providers may take New York State’s previously approved Cultural Competency Training to satisfy this requirement.
As a reminder, Amida Care is asking that all participating providers and appropriate staff at provider locations complete this training by November 1, 2023 and annually thereafter.
If you completed Cultural Competency Training within the past 12 months with another managed care plan, you do not need to complete the training again but must provide Amida Care with an attestation form certifying that you have completed training.