Integrated Care Team

Amida Care understands the complex medical, behavioral, pharmaceutical, and psychosocial needs of people living with multiple chronic conditions, including HIV/AIDS. To ensure that our members receive high-quality care, personalized assistance, and timely services, each member is assigned to an Integrated Care Team (ICT), which works with you to track progress on your Individualized Care Plan and health goals. Your ICT includes:

Care Coordinator

Your care coordinator works with your primary care provider, specialists, hospitals, health homes, and other resources to ensure that you receive appropriate care and services. If you need more information about care coordination, call Member Services 1-800-556-0689,TTY: 711.

Case Manager Coordinator

Conducts phone assessments with you at least twice a year and helps connect you to community resources such as case management, mental health and substance use treatment, housing and legal services, transportation assistance, and overall health education and support. To learn more about case management, call Member Services 1-800-556-0689,TTY: 711.

Community Outreach Specialists

Ensure that you have the resources you need to stay in care by helping you choose a doctor who fits your specific needs and linking you with community-based agencies for additional support and services. To learn more about Amida Care’s community outreach specialists, call Member Services 1-800-556-0689,TTY: 711.