For members

Programs and Services

Coordinated Care


To ensure that our members receive high-quality care, personalized assistance, and timely services, each member is assigned to an Integrated Care Team (ICT), which works with you to track progress on your Individualized Care Plan and health goals.

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Live Your Life Undetectable


Amida Care wants to help our members living with HIV to Live Your Life… Undetectable. For most people living with HIV, taking antiretroviral (ARV) medications exactly as prescribed by your Primary Care Provider (PCP) will bring down the amount of HIV in the blood to a very low level. This is sometimes called an “undetectable” viral load or “viral load suppression.” People living with HIV who reach an undetectable viral load live longer, are healthier, and are unable to transmit HIV sexually to other people.

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Live Your Life Wellness Program


Staying healthy is about more than doctor’s visits and medication. Our Live Your Life wellness program helps our members learn new ways to improve their health . . . and have fun in the process! Our free monthly member events throughout NYC include healthy cooking, art therapy, meditation, yoga, African and Latin dance, and more.

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Member Advisory Council (MAC)


Amida Care’s Member Advisory Council (MAC) is a group of member representatives from many of our primary care sites. These representatives attend quarterly meetings where they discuss their perceptions and evaluations of member experience at Amida Care. Input from the MAC helps Amida Care improve its member services. The MAC also elects two of its members to serve on Amida Care’s Board of Directors.

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Town Hall Meetings


We invite our members to attend regularly scheduled Town Hall meetings throughout the five boroughs to ask questions about our plan benefits and services and provide feedback about their experience with Amida Care.

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Member Walk-in Center


Members can visit our walk-in service center at 234 West 35th Street in Manhattan to get personal assistance – no appointment is necessary.
NOTE: Due to the COVID-19 public health crisis, the Walk-in Center is currently closed. Please call Member Services at 1-800-556-0689 for assistance.

Healthy Rewards


As an Amida Care member, you can earn Healthy Rewards dollars just for receiving a variety of health care services that help you take good care of your health, including screenings, vaccines, immunizations, and preventive care visits. Funds will be added to your Healthy Rewards Visa card as you earn them.

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Workforce Initiative Network (WIN)


Amida Care’s Workforce Initiative Network (WIN) (also known as the Peer Training Initiative) is a free vocational training program for Amida Care members, which helps them develop marketable job skills for entering or returning to the workforce. Members of the WIN program are trained to use their life experience for jobs in health navigation and outreach. The program is offered four times per year in collaboration with Housing Works (six-week training) and ASCNYC (12-14 weeks).

HOME Program


Amida Care’s Homeless Outreach Management and Empowerment (HOME) Program assists our members who are homeless or at risk of homelessness and connects them to vital health and social services, including connections and referrals to housing, education, legal and employment services. For more information, call 844-704-HOME (4663) or email HOME@amidacareny.org.

A Community

Health Plan

A Community

Health Plan

Founded by six New York City community-based health organizations, Amida Care has strong roots in New York and a deep understanding of the health care needs of the local communities we serve. Each Amida Care member has a care team that provides extra attention and services to help them get and stay healthy. And, we specialize in care for people with multiple chronic conditions. When you are part of the Amida Care family, we do everything we can to help you live the healthiest life possible. Download our brochure to learn more.

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