Don’t Lose Your Medicaid Benefits - Act Now
Don’t Lose Your Medicaid Benefits - Act Now

Amida Care News

Amida Care News

Fall 2023

August 24 2023

Member News

Celebrate 20 Years of Service With Us


Amida Care is celebrating 20 years of excellence in health, advocacy, and care! In August 2003, seven community-based providers came together to form a health plan to serve New Yorkers impacted by HIV. Now Amida Care is New York’s largest Medicaid managed care Special Needs Health Plan.

We are looking forward to a year of celebration, growth and gratitude.

Check out more here.

Strengthen the Power of Your Smile


Did you know that smiling boosts your mood, improves your relationships, reduces stress and strengthens your immune system?

Your teeth are important to your smile, your health and your enjoyment of life; take care of them by booking a dental checkup today.

Watch our video to find out more reasons to smile, and remember: You and your child can earn Amida Care Healthy Rewards just by visiting the dentist. Learn more about Healthy Rewards and your dental benefits here or call 1-855-GO-AMIDA (1-855-462-6432, TTY 711)

Renew Your Medicaid Health Insurance to Stay Covered


You need to renew your Medicaid health insurance each year.  If you don’t renew, you will lose coverage, and you may be prevented from getting medical services including prescriptions.  Be on the lookout for a Medicaid renewal notice in the mail from NY State of Health (Marketplace) or Human Resources Administrative (HRA). Be sure that your contact information is updated, so you don’t miss this important letter.

To update your contact information, call NY State of Health at 1-855-355-5777 (TTY: 1-800-662-1220) or log into your account at

If you enrolled in Medicaid through Human Resources Administration (HRA), you can call the HRA Medicaid Helpline at 888-692-6116 or log into your account at ACCESS HRA.


Scammers are contacting Medicaid recipients asking for payment to renew their insurance. Don’t send any money; it is a con! There is no cost to renew your Medicaid. If you have questions or need help renewing your Medicaid, call Amida Care at 1-800-556-0689, TTY 711.

Take Care of “the Girls”
Schedule Your Mammogram Today


It’s time to get a mammogram!

October is Breast Cancer Awareness Month and an important reminder to schedule your annual mammogram. Keep in mind: mammograms are the best tool we have for early detection of breast cancer, and early detection results in the most successful treatment outcomes. Another plus: you can earn $25 per annual screening through Amida Care’s Healthy Rewards Program. It’s a win-win situation.


It’s Easy to Find a Provider Near You



Looking for a doctor, dentist, or clinic? Take a look at our latest Amida Care Provider Directory. To access it, please go to and select: For Members, Find a Provider or click here. For a printed version of the current Provider Directory, please call Member Services at 1-800-556-0689 (TTY: 711), and ask to have a copy mailed to you.

Love Yourself and Others:
Take Care of Your Sexual Health


There’s no better way to express love for yourself and for your partners than getting screened for STIs (sexually transmitted infections). Not only is sexual health an important part of your overall health, but it shows you truly care about yourself and those around you.

Common STIs include Chlamydia, HPV, gonorrhea, syphilis and herpes.  Did you know that syphilis is easy to cure when diagnosed and treated in its early stages? Plus, you can earn up to $20 for getting STI screenings through our Healthy Rewards program. Check it out here.

Looking Into Your Eyes:
Get Them Checked!


November is National Diabetes Month, a great reminder to get your eyes checked! Diabetic eye disease is a leading cause of blindness, but it often has no early warning signs. Amida Care members’ vision benefits include an eye exam every 24 months. Those with diabetes are eligible for a check-up every 12 months. And there are NO copayments for vision exams and other vision benefits. Find more information here.


Live Your (Best) Life


Learning healthy cooking, art therapy, mediation, yoga, fitness, and dance are all great ways to have fun that are also good for your health.

Take advantage of ongoing classes through Amida Care’s Live Your Life wellness program. These free events throughout the city offer something for everyone.

Meet new friends and greet old ones in our vibrant community.  Check out our monthly calendar here to find a Live Your Life event near you!

Report Fraud, Waste, or Abuse


If you suspect any cases of fraud, waste, or abuse that involve your care, please call the Amida Care Compliance Hotline at 888-394-2285.

When you call the free hotline, you can leave your name and number OR you can remain anonymous.

You can also email or write to us at Amida Care, Attn: Compliance Department, 14 Penn Plaza, 2nd floor, NY, NY 10122.

Customer Satisfaction Survey 



Keep your eyes out for a customer satisfaction survey about your health plan!  You may be receiving the survey in the mail from the NY State Department of Health. This will provide us with important information about your experience with your providers and Amida Care. 

Thank you in advance for your participation.

 Back to Amida Care News