Services for Health Care Professionals
Provider Services Representatives are available to assist providers with billing, claims payment issues, and other information every business day, 9 am to 5 pm, at 1-800-556-0674.
Beacon New Mailing Address
Effective immediately, Beacon Health Options, Amida Care’s behavioral health service provider, has established a new mailing address for claims submission and correspondence. Please review the attached document for your reference. If you have any questions or concerns, please contact Provider Services at 1-800-556-0674.
Provider Portal Offers Quick, Easy Access to Patient Information
Amida Care Online is a secure electronic portal developed specifically for you, our providers. This state-of-the-art tool enables you to gain immediate access to real-time data about claims, authorization status, member eligibility, and other patient information.
To register for the portal, please call 1-800-556-0674 for support.
PLEASE NOTE: To access claims submitted prior to March 13, 2017, visit our archival provider portal, amidacareonline.staradministrators.com.
Keep Your Provider Information Current
It’s Important for You, Your Patients, and Us
Amida Care strives to go above and beyond for our clinicians and our members.
Please assist us by ensuring that provider addresses, phone numbers, specialties, and office hours are current. This is key to the accuracy of the Amida Care Provider Directory.
You may verify your provider demographic information by clicking on Find a Provider or by calling us at 1-800-556-0674
Provider file updates can be made via phone, by emailing us or by faxing 646-786-1803.
Amida Care values your participation and commitment to our members.
Electronic Claims Submission
Amida Care encourages our providers to file claims electronically. Submit institutional and professional claims through Electronic Data Interchange (EDI) using the Emdeon clearinghouse. If you are a provider who does not have claims submission software, you can sign up for a free account with MD-Online to begin filing your claims electronically.