Provider Services

Amida Care Community Figures 2

Provider Services

Provider Services Representatives are available to assist providers with billing, claims payment issues, and other information every business day, 9 am to 5 pm, at 1-800-556-0674.

Hepatitis A Cases Increase Among Men Having Sex with Men

In the first two months of 2017, NYC DOHMH has investigated five non-travel related cases of hepatitis A among MSM, nearly twice the number of such cases investigated in a typical year. Click here for more information.

Zika Diagnostic Laboratory Updates

The New York City Department of Health and Mental Hygiene (NYC DOHMH) issued a Health Advisory on January 30, 2017. For more information, click here.

Provider Portal Offers Quick, Easy Access to Patient Information

Amida Care Online is a secure electronic portal developed specifically for you, our providers. This state-of-the-art tool enables you to gain immediate access to real-time data about claims, authorization status, member eligibility, and other patient information.

To register for the portal, please call 1-800-556-0674 for support.

PLEASE NOTE: To access claims submitted prior to March 13, 2017, visit our archival provider portal,

Keep Your Provider Information Current

It’s Important for You, Your Patients, and Us

Amida Care strives to go above and beyond for our clinicians and our members.

Please assist us by ensuring that provider addresses, phone numbers, specialties, and office hours are current. This is key to the accuracy of the Amida Care Provider Directory.

You may verify your provider demographic information by clicking on Find a Provider or by calling us at 1-800-556-0674

Provider file updates can be made via phone, by emailing us or by faxing 646-786-1803.
Amida Care values your participation and commitment to our members.

Electronic Claims Submission

Amida Care encourages our providers to file claims electronically. Submit institutional and professional claims through Electronic Data Interchange (EDI) using the Emdeon clearinghouse. If you are a provider who does not have claims submission software, you can sign up for a free account with MD-Online to begin filing your claims electronically.