Don’t Lose Your Medicaid Benefits - Act Now
Don’t Lose Your Medicaid Benefits - Act Now

Amida Care News

Amida Care News

June 2023

June 21 2023

Member News

Dental Benefits: Another Reason to Smile

Your smile brightens the world.
Take care of it with free dental care and earn rewards!

Using your Dental Benefits not only gets you a healthy smile, but also gives you another reason to show it off! You and your child can earn Amida Care Healthy Rewards just by visiting the dentist. Adults (21 and over) can earn $20 per year for a dental checkup; Amida Care-enrolled children between 18 months and 20 years old can earn $25 per checkup, up to two per year.


Learn more about Healthy Rewards and your dental benefits here or call 1-855-GO-AMIDA (1-855-462-6432, TTY 711)

Don’t Lose your Medicaid Benefits!

It’s time to renew your Medicaid health insurance. Be on the lookout for a Medicaid renewal notice in the mail from NY State of Health (Marketplace) or Human Resources Administrative (HRA). Be sure to update your contact information so you don’t miss this important letter.

To update your contact information, call NY State of Health at 1-855-355-5777 (TTY: 1-800-662-1220) or log into your account at

If you enrolled in Medicaid through Human Resources Administration (HRA), you can call the HRA Medicaid Helpline at 888-692-6116 or log into your account at ACCESS HRA.


Scammers are contacting Medicaid recipients asking for payment to renew their insurance. Don’t send any money; it is a con! There is no cost to renew your Medicaid. If you have questions or need help renewing your Medicaid, call Amida Care at 1-800-556-0689, TTY 711.

Mental Health Matters


Did You Know?

Gambling Disorder Treatment is available through our Behavioral Health services.

If you need help with this or other behavioral health issues, including mental health treatment and alcohol or other substance use, learn about and access our behavioral health services here.

Reminder: Get the My Amida Care App



The My Amida Care App is our exclusive and free app for members, available in English and Spanish. The app makes it easy to access information or just keep in touch with us, whether you’re at home, at a medical appointment, or out on the go.


Click here for more information, or check out this video to find out how to get the app, access your plan information—including balances in our Healthy Rewards or Live Your Life Undetectable incentive programs—or connect with our Member Services team:

Pharmacy Benefit Change

Your pharmacy benefits have changed, but we’re still here for you!

Please note: Your prescriptions are no longer covered by Amida Care, but are now covered by Medicaid NYRx, the Medicaid pharmacy program. Most pharmacies in New York State take the Medicaid NYRx pharmacy program. If your pharmacy does not take Medicaid, you may:

♦ Ask your doctor to send a new prescription to a pharmacy that takes Medicaid NYRx pharmacy program, or

♦ Ask your pharmacist to transfer a refill to a pharmacy that takes Medicaid NYRx pharmacy program, or

♦ Locate a pharmacy that takes Medicaid NYRx at:

Please reach out to our pharmacy team if you have any issues with your prescriptions.

For more information in English click here.

For information in Spanish, click here.

We Can Make a Difference:

Report Fraud, Waste, or Abuse

Fighting fraud is everyone’s responsibility, and we can all make a difference! Medicaid fraud can be committed by beneficiaries or providers. An example of beneficiary fraud: lending your Medicaid ID card to someone else so that they can get medical care. An example of provider fraud: a pharmacy asking to buy back your medications.

If you suspect any cases of fraud, waste, or abuse that involve your care, please call the Amida Care Compliance Hotline at 888-394-2285. When you call the free hotline, you can leave your name and number OR you can remain anonymous. You can also email or write to us at Amida Care, Attn: Compliance Department, 14 Penn Plaza, 2nd floor, NY, NY 10122.

Live Your Life, Live!

Get together with our vibrant community.

Check out our monthly calendar here to find a Live Your Life event near you!

Staying healthy is about more than doctor’s visits and medication. Our Live Your Life wellness events help you learn new ways to improve your health . . . and have fun in the process. Whether it’s healthy cooking, art therapy, meditation, yoga, African and Latin dance, or a movie event—there’s something for everyone.

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