June 21 2023
Dental Benefits: Another Reason to Smile
Your smile brightens the world.
Don’t Lose your Medicaid Benefits!
It’s time to renew your Medicaid health insurance. Be on the lookout for a Medicaid renewal notice in the mail from NY State of Health (Marketplace) or Human Resources Administrative (HRA). Be sure to update your contact information so you don’t miss this important letter.
To update your contact information, call NY State of Health at 1-855-355-5777 (TTY: 1-800-662-1220) or log into your account at nystateofhealth.ny.gov.
If you enrolled in Medicaid through Human Resources Administration (HRA), you can call the HRA Medicaid Helpline at 888-692-6116 or log into your account at ACCESS HRA.
Scammers are contacting Medicaid recipients asking for payment to renew their insurance. Don’t send any money; it is a con! There is no cost to renew your Medicaid. If you have questions or need help renewing your Medicaid, call Amida Care at 1-800-556-0689, TTY 711.
Mental Health Matters
Did You Know?
Gambling Disorder Treatment is available through our Behavioral Health services.
If you need help with this or other behavioral health issues, including mental health treatment and alcohol or other substance use, learn about and access our behavioral health services here.
Reminder: Get the My Amida Care App
The My Amida Care App is our exclusive and free app for members, available in English and Spanish. The app makes it easy to access information or just keep in touch with us, whether you’re at home, at a medical appointment, or out on the go.
Click here for more information, or check out this video to find out how to get the app, access your plan information—including balances in our Healthy Rewards or Live Your Life Undetectable incentive programs—or connect with our Member Services team: https://youtu.be/5tbE_oo1hDA
Pharmacy Benefit Change
Your pharmacy benefits have changed, but we’re still here for you!
Please note: Your prescriptions are no longer covered by Amida Care, but are now covered by Medicaid NYRx, the Medicaid pharmacy program. Most pharmacies in New York State take the Medicaid NYRx pharmacy program. If your pharmacy does not take Medicaid, you may:
♦ Ask your doctor to send a new prescription to a pharmacy that takes Medicaid NYRx pharmacy program, or
♦ Ask your pharmacist to transfer a refill to a pharmacy that takes Medicaid NYRx pharmacy program, or
♦ Locate a pharmacy that takes Medicaid NYRx at: https://member.emedny.org.
Please reach out to our pharmacy team if you have any issues with your prescriptions.
For more information in English click here.
For information in Spanish, click here.
We Can Make a Difference:
Report Fraud, Waste, or Abuse
Fighting fraud is everyone’s responsibility, and we can all make a difference! Medicaid fraud can be committed by beneficiaries or providers. An example of beneficiary fraud: lending your Medicaid ID card to someone else so that they can get medical care. An example of provider fraud: a pharmacy asking to buy back your medications.
Live Your Life, Live!
Get together with our vibrant community.
Check out our monthly calendar here to find a Live Your Life event near you!
Staying healthy is about more than doctor’s visits and medication. Our Live Your Life wellness events help you learn new ways to improve your health . . . and have fun in the process. Whether it’s healthy cooking, art therapy, meditation, yoga, African and Latin dance, or a movie event—there’s something for everyone.